About the Role

NPL is hiring for a permanent Senior Technical Specialist. The focus for this role is on Dynamics 365 Finance & Operations, providing technical guidance and expertise around end user support and the ongoing improvements processes.

You’ll be joining the Enterprise Systems team, who have responsibility for 2nd and 3rd line end user support, managing the One Version Microsoft updates, and contributing to the ongoing improvement process.

Your responsibilities:
  • Be a Dynamics 365 Finance & Operations expert and understand the product roadmap.
  • Provide technical support to end users through the diagnosis and resolution of issues and fulfillment of requests.
  • Work with functional specialists in the Enterprise Systems team and business stakeholders to define and design changes to Dynamics 365, providing advice and technical oversight.
  • Ensure all changes to business applications/systems are scoped and the impact is fully explored and understood by all stakeholders.
  • Implement and support changes required by the business, ensuring that any changes follow NPL test procedures and change control, producing and maintaining documentation for business applications/systems.
  • Support continuous improvement to identify opportunities to bring about increased efficiencies and value in business applications/systems and integrations between them.
  • Build strong, collaborative customer and stakeholder relationships that will enhance NPL’s ability to deliver its mission, its reputation and remain sustainable.
  • Collaborate with NPL colleagues to ensure governance processes for Data and Processes are in-line with Cyber Security and GDPR requirements.
We are now working in a hybrid way, with a mix of remote and office working. We strive to offer a great work life balance - if you are looking for full time, part time or flexible options, we will try to make this work where business possible. This will be dependent on the kind of role you do and part of the business you work in.
About You
This is a great opportunity for someone with the right skills and passion to join the CIO team. This team includes Enterprise Systems, Digital Applications and Business Intelligence team.

Skills required:

  • Deep technical knowledge of Dynamics 365 Finance & Operations, including Finance and Project Management and Accounting modules
  • Experience configuring, designing, developing and improving customisations for Dynamics 365 Finance and Operations (or Dynamics AX 2012 R2, R3)
  • Development experience using X++
  • Experience in the design and implementation of system integrations with D365 F&O using ODATA and Logic Apps
  • Microsoft certifications MB-300, 500 or equivalent experience
  • Experience with upgrades with Dynamics 365 Finance & Operations
  • Knowledge of system administration and security in Dynamics 365 Finance & Operations
  • Knowledge of Lifecycle Services (LCS), Microsoft Common Data Service and Microsoft Power Platform would be an advantage
  • Strong knowledge of Azure DevOps, particularly CI/CD and release pipelines
  • Excellent communication and presentation skills
  • A passion for learning and self-development

Please note:  Applications will be reviewed, and interviews conducted throughout the duration of this advert therefore we may at any time bring the closing date forward.  We encourage all interested applicants to apply as soon as practical.

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that nationality, residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

About Us

The National Physical Laboratory (NPL) is a world-leading centre of excellence that provides cutting-edge measurement science, engineering and technology to underpin prosperity and quality of life in the UK. 

NPL and DSIT have strong commitments to diversity and equality of opportunity, and welcome applications from candidates irrespective of their background, gender, race, sexual orientation, religion, or age, providing they meet the required criteria. Applications from women, disabled, black, Asian and minority ethnic candidates in particular are encouraged. All disabled candidates (as defined by the Equality Act 2010) who satisfy the minimum criteria for the role will be guaranteed an interview under the Disability Confident Scheme. 

At NPL, we believe our success is a result of the diversity and talent of our people. We strive to nurture and respect individuals to ensure everyone feels valued by treating everyone on the basis of their own individual merits and abilities regardless of their own or perceived identity, as part of our commitment to diversity & inclusion, we hold memberships and accreditation to ensure we’re creating an environment where all our colleagues feel supported and welcome, please see our Diversity & Inclusion page.

We are committed to the health and well-being of our employees. Flexible working and social activities are embedded in our culture to create a positive work-life balance, along with a broad range of benefits. Our values are at the heart of what we do, and they shape the way we interact, develop our people and celebrate success. 

To ensure everyone has an equal chance, we’re always willing to make reasonable adjustments to the recruitment process. If you would like to discuss, please contact us.