About the Role
Put simply, we set the standards by which everything is measured. In doing so, the National Physical Laboratory is helping to combat issues on a global scale such as climate change, curing diseases and the development of cutting-edge communications technology. Every department has their own set of unique needs. As their Senior Administrator, you’ll get to know what those are and set up the right levels of administrative support to deliver on them. As an experienced administrator, it’s the chance to learn more about our business and where it could take you. At NPL, we touch ordinary lives in extraordinary ways and you could too.

Acting as the first of contact, you’re on hand to ensure the administration of the department is delivered smoothly and to the highest standard. You’ll coordinate the team’s duties to play to their strengths, whilst ensuring they deliver a high-level of customer service at all times. Taking a particular interest in the management’s needs, you’ll help prepare and circulate documents, as well as conduct research. Finally, you’ll take responsibility for the implementation and maintenance of the systems and databases – ensuring they are compliant and accurate.
About You
 As you’ll be responsible for the day-to-day management of the department’s administrative duties, you need to have plenty of hands-on administration experience (which includes some team leadership too). In addition, you’ll have superb communication skills, be 100% customer-focussed and service-driven. Beyond that, we’re looking for someone who’ll thrive in an environment like ours. At NPL, we learn from each other, respect each other and work together to do better. For ourselves and for our customers. And whilst we’re always looking to stretch beyond what we know, we don’t make things more complicated when there’s no need. Together, we’re helping make the impossible, possible.
About The Company

We’re transforming. As a national laboratory, we’re exploring even more commercial routes to market and that’s presenting us with greater opportunity – for you and us. Our success relies on the diversity and talent of our people, we strive to nurture and respect individuals to ensure everyone feels valued and supported to excel in their chosen field. This value is at the core of our organisation.

We believe in a culture of fairness by treating everyone on the basis of their own individual merits and abilities regardless of their own or perceived identity, background or any other factor irrelevant to a person’s work. At NPL we are committed to the health and well-being of our employees. Flexible working and social activities are embedded in our culture to create a positive work-life balance, along with a broad range of benefitsNPL’s values are at the heart of what we do and they shape the way we interact, develop our people and celebrate success.

As part of our commitment to diversity & inclusion, we signed up to the Institute of Physics' Project Juno in 2015 as a Juno Supporter. NPL were proud to be awarded Juno Practitioner status in 2018. NPL also joined Stonewall as a Diversity champion in 2015, participating in their annual Workplace Equality Index for the equality of LGBT+ community at NPL. In 2018, NPL became a member of the Business Disability Forum and joined the disability confident scheme as level 1 committed employer.

To ensure everyone has an equal chance, we’re always willing to make reasonable adjustments to the recruitment process. If you would like to discuss, please contact us.

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