About the Role

Whether you’re talking about length, mass, time, temperature, electric current, amount or the brightness of light, the National Physical Laboratory sets the standards by which these things are all measured. With IT underpinning so much of our vital work, we need talented teams to oversee its maintenance and support. As an Infrastructure Engineer, you’ll look manage and maintain all installed systems and IT infrastructure to support our continued growth and success.At NPL, we touch ordinary lives in extraordinary ways and you could too. 


The efficient maintenance and support of our systems and infrastructure is essential to business continuity, so you’ll work with the business to understand what their needs are.  From planning and engineering solutions to applications problems, administration or network issues; to providing 3rd line IT service desk support; to liaising with external suppliers to resolve issues or even assisting with the design and testing of disaster recover procedures… you’ll do whatever it takes to optimise performance, whilst minimising disruption and downtime. You’ll also transfer your knowledge to 1st and 2nd line support when transitioning projects to operational support, as well as update documentation in relation to infrastructure systems. 

About You
You’re a infrastructure engineer experienced in the day to day administration of IT systems and responsible for providing and maintaining access to systems, data and applications. You will have a background in administering and maintaining on premises/cloud Exchange email, server/PC backup and Windows Active Directory and NTFS file permissions.  Experience of netbackup and tape backup administration is required.
Your technical skills are second-to-none and you also have good communication skills, are customer-focussed and results-driven.Beyond that, we’re looking for someone who’ll thrive in an environment like ours. At NPL we learn from each other, respect each other and work together to do better. For ourselves and for our customers. And whilst we’re always looking to stretch beyond what we know, we don’t make things more complicated when there’s no needTogether, we’re helping make the impossible, possible.
About The Company

We’re transforming. As a national laboratory, we’re exploring even more commercial routes to market and that’s presenting us with greater opportunity – for you and us. Our success relies on the diversity and talent of our people, we strive to nurture and respect individuals to ensure everyone feels valued and supported to excel in their chosen field. This value is at the core of our organisation.

We believe in a culture of fairness by treating everyone on the basis of their own individual merits and abilities regardless of their own or perceived identity, background or any other factor irrelevant to a person’s work. At NPL we are committed to the health and well-being of our employees. Flexible working and social activities are embedded in our culture to create a positive work-life balance, along with a broad range of benefitsNPL’s values are at the heart of what we do and they shape the way we interact, develop our people and celebrate success.

As part of our commitment to diversity & inclusion, we signed up to the Institute of Physics' Project Juno in 2015 as a Juno Supporter. NPL were proud to be awarded Juno Practitioner status in 2018. NPL also joined Stonewall as a Diversity champion in 2015, participating in their annual Workplace Equality Index for the equality of LGBT+ community at NPL. In 2018, NPL became a member of the Business Disability Forum and joined the disability confident scheme as level 1 committed employer.

To ensure everyone has an equal chance, we’re always willing to make reasonable adjustments to the recruitment process. If you would like to discuss, please contact us.