• Careers Site Advertising End Date
    30 May 2025
  • Internal Advertising End Date
    30 May 2025
  • All Locations
    Teddington, United Kingdom
  • All Departments
    Optical Frequency Metrology
  • Advertising Salary:
    Starting from £50,196 - dependent on experience
  • Vacancy Type
    Permanent
  • About the Role

  • Our world-leading Time & Frequency department seek an experienced and practicing Quality Lead.

    As Senior Quality Lead, you'll enjoy partnering with prominent Scientists, Engineers, leaders and specialists in Time & Frequency. You will be responsible for ensuring quality and compliance with NPL’s quality management system in the development of novel science, running of time scale service, delivering test and evaluation services, and design consultation.

    Key responsibilities:

    • Primary contact for Quality Assurance best-practice; ensuring first-line checks and compliance, leading communication to implement Quality Management standards, customer testing and reporting, and consultancy.
    • Compliance of Quality Systems; including data integrity, review of calibration of equipment, lab procedures, software compliance, training and competence records, and implementation of change control processes.
    • Audit leadership and management; ensuring required documentation, evidence, and reports align with regulatory and accreditation requirements. Manage audit outcomes, root-cause analysis and corrective actions with relevant stakeholders, in a timely manner.
    • Ensuring compliance: data integrity, completeness of info., review of calibration of equipment, procedures, software compliance, training and competence records, and uncertainty budgets.
    • Leadership: create and maintain a Quality culture by driving compliance activities, such as training and guidance on best practice, and advising Project Management teams to drive Quality metrics. Ensure quality register is updated and reports are issued. Lead department change control processes and drive improvements in quality.
    • Supply chain: Working with Lab Managers, Delivery Managers and Technical leads to develop and implement supply chain strategies; including supplier management systems, risk management, and quality agreements.
    • Cross-functional collaboration: nurture supplier relationships, measure supplier performance, ensure quality control, and maintain regulatory compliance.

    This role will require you to work in both an office and laboratory environment, at our Teddington site with occasional travel to support activities in our regional hubs.

  • About You

  • To be successful in this role, you will have the following skills, experience, and qualifications:

    Essential skills:

    • Experience working in an ISO 9001 and ISO 17025 environment
    • Internal audit leadership
    • Team management
    • Stakeholder management
    • Key equipment control and maintenance

    Desirable skills:

    • Experience of external audits BSI/ UKAS
    • A technical or science-based degree would be advantageous as you’ll be facilitating high-level conversations with prominent Scientists and Engineers
    Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert therefore we may at any time bring the closing date forward.  We encourage all interested applicants to apply as soon as practical.
     
    We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that nationality, residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process. To work at NPL, you will need to obtain BPSS security clearance. 
  • About Us

  • The National Physical Laboratory(NPL) is a world-leading centre of excellence that provides cutting-edge measurement science, engineering and technology to underpin prosperity and quality of life in the UK. 

    NPL and DSIT have strong commitments to diversity and equality of opportunity, and welcome applications from candidates irrespective of their background, gender, race, sexual orientation, religion, or age, providing they meet the required criteria. Applications from women, disabled and black, Asian and minority ethnic candidates in particular are encouraged. All disabled candidates (as defined by the Equality Act 2010) who satisfy the minimum criteria for the role will be guaranteed an interview under the Disability Confident Scheme. 

    At NPL, we believe our success is a result of the diversity and talent of our people. We strive to nurture and respect individuals to ensure everyone feels valued by treating everyone on the basis of their own individual merits and abilities regardless of their own or perceived identity, as part of our commitment to diversity & inclusion, we hold memberships and accreditations to ensure we’re creating an environment where all our colleagues feel supported and welcome, please see our Diversity & Inclusion page.

    We are committed to the health andwell-being of our employees. Flexible working and social activities areembedded in our culture to create a positive work-life balance, along with abroad range of benefits. Our values are at the heart of what we do, andthey shape the way we interact, develop our people and celebrate success. 

    To ensure everyone has an equal chance,we’re always willing to make reasonable adjustments to the recruitment process.If you would like to discuss, please contact us.

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