Jira Administrator

UK Telecoms Lab 

Led by the Department for Science, Innovation and Technology, the UK Telecoms Lab (UKTL), announced in October 2022, will give the UK the cutting-edge technology to keep our telecommunications networks safe, accelerate the roll-out of 5G,and grow our brilliant telecoms sector by bringing in new entrants to diversify the supply chain market.

Read more about the UKTL here!

Successful candidates will have a unique experience working on or supporting the latest ground-breaking cyber security and networking technologies on a national and international scale. This opportunity will allow those involved to have first-hand exposure to the latest technologies via the research and development that we are undertaking to secure our telecommunications networks, in order to keep the UK the safest place to live and do business online. It also gives exposure to senior government department officials, communications industry leaders and academic professionals, all key stakeholders in the work of UKTL as you help UKTLs leaders to coordinate meetings and briefings. 

 As a trusted and independent national capability, the UKTL will interact at the intersection of standards bodies, such as 3GPP, the National Cyber Security Centre and the wider UK intelligence community, academia, Ofcom, as well as Communications Service Providers and telecommunication equipment vendors. 

UKTL has adopted Jira and Confluence to manage our internal workflows, prioritise backlogs and to scope, record and report on work progress. As we mature our processes the requirement for a Jira and Confluence Systems administrator to maintain, customise and support the system as well as promoting its use within the teams has arisen. You will report to the Technical Programme Director.

Essential Skills and Experience

JIRA

• Create and configure projects, understanding the differences between team and company projects.
• Create and configure boards.
• Create, update, bulk update, link and move issues between projects.
• Create and maintain dashboards.
• Manage permissions to JIRA projects and other system admin tasks.
• Set up and maintain automation rules.
• Create filters using JQL.
• Understand and apply schemes for company managed projects.
• Drive and ensure consistent adoption and use of the Jira tool across the organisation, coaching and supporting team members as required.
  
  

  Confluence

• Navigate in confluence with confidence.
• Create and populate new pages.
• Know how to use JIRA and confluence in tandem.

• Collect business requirements in a collaborative manner, produce and configure templates.

• Manage permissions in confluence and perform basic system admin.

  Other skills

• Confidently present reports to different stakeholder groups in the organisation.
• Act as a scrum master or similar when required enabling the appropriate adoption and use of Jira and Confluence.
• Be the subject matter expert within UKTL for Jira and Confluence.
• Support with other PMO related activities as required.
• Facilitate feedback and continuous improvement.

Please note:  Applications will be reviewed, and interviews conducted throughout the duration of this advert therefore we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as practical.

We actively recruit citizens of all backgrounds, but the nature of our work in this specific area means that nationality, residency and security requirements are more tightly defined than others. You will be asked about this throughout the recruitment process. To work at NPL, you will need to obtain BPSS security clearance. However, to work in this role within UKTL, you will need to have an SC clearance with no restrictions, or you must have the ability to obtain an SC clearance.

The National Physical Laboratory (NPL) is a world-leading centre of excellence that provides cutting-edge measurement science, engineering and technology to underpin prosperity and quality of life in the UK. Find out more about what it is like working here - The measure of us - Overview

NPL and DSIT have strong commitments to diversity and equality of opportunity, and welcome applications from candidates irrespective of their background, gender, race, sexual orientation, religion, or age, providing they meet the required criteria. Applications from women, disabled and black, Asian and minority ethnic candidates in particular are encouraged. All disabled candidates (as defined by the Equality Act 2010) who satisfy the minimum criteria for the role will be guaranteed an interview under the Disability Confident Scheme. 

At NPL, we believe our success is a result of the diversity and talent of our people. We strive to nurture and respect individuals to ensure everyone feels valued by treating everyone on the basis of their own individual merits and abilities regardless of their own or perceived identity, as part of our commitment to diversity & inclusion, we ensure we’re creating an environment where all our colleagues feel supported and welcome. More about this on our Diversity & Inclusion page.

We are committed to the health and well-being of our employees. Flexible working and social activities are embedded in our culture to create a positive work-life balance, along with a broad range of rewards, benefits and recognition. Our values are at the heart of what we do, and they shape the way we interact, develop our people and celebrate success. To ensure everyone has an equal chance, we’re always willing to make reasonable adjustments to the recruitment process. If you would like to discuss, please contact us.