Quality Document Controller

This is a role that calls for meticulous attention to detail, an ability to spot trends and patterns and honest communication with stakeholders to ensure due process is followed.  

Not only will you update our intranet with all relevant quality information, on our requirements and processes, so that it’s accessible and up-to-date, you’ll also ensure our quality database is maintained regularly too. This allows you to keep on top of issues and follow up these up so that they’re dealt with without delay. What’s more, you’ll help undertake audits – flagging and documenting any issues against our processes, as well as putting in place a programme to resolve them.  
 
At every stage, you’ll document your findings to provide an accurate record. And, when there’s any new legislation or business instructions, you’ll see that these are incorporated to audits and procedures as a matter of course. You’ll also liaise with Managers to monitor performance, check that suggested improvements have been rolled-out, as well ensure processes and controls are being adhered to. 

The National Physical Laboratory (NPL) is a world-leading centre of excellence that provides cutting-edge measurement science, engineering and technology to underpin prosperity and quality of life in the UK. Find out more about what it is like working here - The measure of us - Overview 

NPL and DSIT have strong commitments to diversity and equality of opportunity, and welcome applications from candidates irrespective of their background, gender, race, sexual orientation, religion, or age, providing they meet the required criteria. Applications from women, disabled and black, Asian and minority ethnic candidates in particular are encouraged. All disabled candidates (as defined by the Equality Act 2010) who satisfy the minimum criteria for the role will be guaranteed an interview under the Disability Confident Scheme.  

At NPL, we believe our success is a result of the diversity and talent of our people. We strive to nurture and respect individuals to ensure everyone feels valued by treating everyone on the basis of their own individual merits and abilities regardless of their own or perceived identity, as part of our commitment to diversity & inclusion, we ensure we’re creating an environment where all our colleagues feel supported and welcome. More about this on our Diversity & Inclusion page. 

We are committed to the health and well-being of our employees. social activities are embedded in our culture to create a positive work-life balance, along with a broad range of rewards, benefits and recognition. Our values are at the heart of what we do, and they shape the way we interact, develop our people and celebrate success. To ensure everyone has an equal chance, we’re always willing to make reasonable adjustments to the recruitment process. If you would like to discuss, please contact us.