Business Change Manager (Lead)

You’re a confident and experienced change leader who thrives in dynamic environments. You know that real, successful change is about more than communications and project plans – it’s about strategy, behaviour, culture, and outcomes.

You bring:

• Proven experience leading business change in complex organisations.
• A passion for developing people and building capability within teams.
• The ability to influence and engage stakeholders at all levels.
• A strategic mindset with the willingness to roll up your sleeves.
• A pragmatic approach to change, focused on what works, not just what’s written in the playbook.
• A belief in the power of collaboration, empathy, and simplicity.
• Proven experience with change management frameworks (e.g. Prosci, ADKAR, Kotter) and the ability to tailor them to context.

You’ll mentor and guide a team of BCMs, fostering a culture of continuous improvement and shared success. You’re excited by the opportunity to shape how change is done and to leave a legacy of capability, confidence , and impact.

 We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that nationality, residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process. To work at NPL, you will need to obtain BPSS security clearance.

• The National Physical Laboratory (NPL) is a world-leading centre of excellence that provides cutting-edge measurement science, engineering and technology to underpin prosperity and quality of life in the UK. 

  NPL and DSIT have strong commitments to diversity and equality of opportunity, and welcome applications from candidates irrespective of their background, gender, race, sexual orientation, religion, or age, providing they meet the required criteria. Applications from women, disabled and black, Asian and minority ethnic candidates in particular are encouraged. All disabled candidates (as defined by the Equality Act 2010) who satisfy the minimum criteria for the role will be guaranteed an interview under the Disability Confident Scheme. 

  At NPL, we believe our success is a result of the diversity and talent of our people. We strive to nurture and respect individuals to ensure everyone feels valued by treating everyone on the basis of their own individual merits and abilities regardless of their own or perceived identity, as part of our commitment to diversity & inclusion, we hold memberships and accreditations to ensure we’re creating an environment where all our colleagues feel supported and welcome, please see our Diversity & Inclusion page.

   We are committed to the health and well-being of our employees. Flexible working and social activities are embedded in our culture to create a positive work-life balance, along with a broad range of benefits. Our values are at the heart of what we do, and they shape the way we interact, develop our people and celebrate success. 

  To ensure everyone has an equal chance, we’re always willing to make reasonable adjustments to the recruitment process. If you would like to discuss, please contact us.