Business Change Manager

Our world-leading Time & Frequency department are seeking a Business Change Manager with experience in delivering transformational behavioural change in major programmes.

You will be joining our team at an exciting time - we maintain the UK’s National Time Scale, UTC (NPL), and are currently developing a new resilient Time Scale facility that will underpin UK Digital Infrastructure. This will address the risks associated with our dependency on global navigation satellite systems (such as GPS) that are vulnerable to both natural and intentional interference. 

You’ll enjoy collaborating with Change Analysts and senior stakeholders to assess changes resulting from security requirements within the programme. This will involve planning and implementing the relevant change activities to time, quality, and cost.

Key responsibilities:

• Deliver, implement and monitor business and behavioural change activities in alignment with roadmap
• Develop detailed impact assessments, training needs analyses, and action plans
• Manage the delivery of business readiness assessments
• Partner with Project Managers to coordinate change-related timelines, resources and deliverables
• Engaging, informing and supporting wider SMEs and senior stakeholders; overseeing project-level change plans

Essential:

• Proven and recent experience in delivering transformational behavioural change within complex programmes
• Experience in conducting and maintaining change impact assessments in complex multi-project programmes
• Strong stakeholder management and engagement skills
• A degree or equivalent experience / professional qualifications in business change management or organisational change management.

Desirable:

• Prior experience within a business change consultancy
• Exposure to a variety of business change methodologies (such as ADKAR, McKinsey 7S model, Kotter’s, Kubler-Ross, etc.)
• Experience in implementing security-related behavioural changes

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that nationality, residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process. To work at NPL, you will need to obtain BPSS security clearance.  

However, to work in this role in the Time & Frequency department, you will need to have an SC clearance with no restrictions, or you must have the ability to obtain an SC clearance. 

Please note:  Applications will be reviewed, and interviews conducted throughout the duration of this advert therefore we may at any time bring the closing date forward.  We encourage all interested applicants to apply as soon as practical. 

• The National Physical Laboratory (NPL) is a world-leading centre of excellence that provides cutting-edge measurement science, engineering and technology to underpin prosperity and quality of life in the UK. Find out more about what it is like working here - The measure of us - Overview. 

  
  NPL and DSIT have strong commitments to diversity and equality of opportunity, and welcome applications from candidates irrespective of their background, gender, race, sexual orientation, religion, or age, providing they meet the required criteria. Applications from women, disabled and black, Asian and minority ethnic candidates in particular are encouraged. All disabled candidates (as defined by the Equality Act 2010) who satisfy the minimum criteria for the role will be guaranteed an interview under the Disability Confident Scheme. 

  
  At NPL, we believe our success is a result of the diversity and talent of our people. We strive to nurture and respect individuals to ensure everyone feels valued by treating everyone on the basis of their own individual merits and abilities regardless of their own or perceived identity, as part of our commitment to diversity & inclusion, we ensure we’re creating an environment where all our colleagues feel supported and welcome. More about this on our Diversity & Inclusion page. 

  
  We are committed to the health and well-being of our employees. Flexible working and social activities are embedded in our culture to create a positive work-life balance, along with a broad range of rewards, benefits and recognition. Our values are at the heart of what we do, and they shape the way we interact, develop our people and celebrate success. To ensure everyone has an equal chance, we’re always willing to make reasonable adjustments to the recruitment process. If you would like to discuss, please contact us.