Quality Lead

UK Telecoms Lab (UKTL)

UKTL is building leading edge Telecoms testing facilities to keep our telecommunications networks safe, accelerate the roll-out of new technologies, and grow our world leading telecoms sector to maintain resiliency and security. 

Read more about UKTL here!

As a trusted and independent national capability, UKTL will interact at the intersection of standards bodies, such as 3GPP, the National Cyber Security Centre and the wider UK intelligence community, academia, Ofcom, as well as Communications Service Providers and telecommunication equipment vendors.

Responsible for the management of quality in one or more groups to ensure a high standard of management is adhered to and the implementation of and compliance with UKTL's Quality Management System Key responsibilities

• The local source and first point of contact for Quality Control / Assurance best practice working closely with the Group Leaders,  Delivery Managers and the Quality Assurance Team to ensure a regular review of Quality compliance to teams.
• Responsible for the Compliance Management System (CMS) data integrity and adherence with UKTL's quality management system (including review of procedures, measurement records and software validation and competence records and uncertainty budgets) and implementation of relevant change control processes.
• Responsible to perform first line checks including that document controls and systems for archiving and controlling lab measurement data and data supporting method verification and validation is maintained appropriately. (for areas requiring it - design reviews (additional training provided),
• Provide guidance to the teams for setting up best practice and procedures and will undertake planned regular a regular gap analysis on compliance with corporate and local quality requirements of measurement and sharing where appropriate the outcomes of with QA
• Promote Continuous Improvement and Customer focus within your area

Role requirements:

• Relevant software quality and/or data management experience
• Experience of auditing within the ISO9001 / TickITplus environment.
• Familiarity with the software lifecycle including requirements analysis, design, development, documentation, testing, maintenance &support.
• Be familiar with the implementation of Findable, Accessible, Interoperable and Reusable (FAIR) principles of data management.
• Working within a rigorous Quality Management System
• Taking a leading role within a team on continuous improvement
• Experience of enforcing quality standards
• Strong influencing, communication and presentation skills
• Ability to manage own time and to work as part of an interdisciplinary project team.
• Familiarity with Microsoft SharePoint and Teams

• Working within a rigorous QMS
• Promoting a rigorous QMS via an evidence-based approach in research and industry setting
• Taking a leading role within a team to ensure quality standards    
• Continuous improvement in a quality-based role 

The National Physical Laboratory (NPL) is a world-leading centre of excellence that provides cutting-edge measurement science, engineering and technology to underpin prosperity and quality of life in the UK.

NPL and DSIT have strong commitments to diversity and equality of opportunity, and welcome applications from candidates irrespective of their background, gender, race, sexual orientation, religion, or age, providing they meet the required criteria. Applications from women, disabled and black, Asian and minority ethnic candidates in particular are encouraged. All disabled candidates (as defined by the Equality Act 2010) who satisfy the minimum criteria for the role will be guaranteed an interview under the Disability Confident Scheme.

At NPL, we believe our success is a result of the diversity and talent of our people. We strive to nurture and respect individuals to ensure everyone feels valued by treating everyone on the basis of their own individual merits and abilities regardless of their own or perceived identity, as part of our commitment to diversity & inclusion, we hold memberships and accreditations to ensure we’re creating an environment where all our colleagues feel supported and welcome, please see our Diversity & Inclusion page.

To ensure everyone has an equal chance, we’re always willing to make reasonable adjustments to the recruitment process. If you would like to discuss, please contact us